New remote Windows Agent will not start

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
AWSPAWNNT pid 2608:a30
JOBID
Spwaned process with ID 19236 4b24
Error occurred during initialization of VMCould not reserve enough space for object heap

New Windows remote Agent will not start and an error similar to the one below is displayed in the AgentService log file.
 

       AWSPAWNNT pid 2608:a30
       JOBID
       Spwaned process with ID 19236 4b24
       Error occurred during initialization of VMCould not reserve enough space for object heap

 

 

Environment

OS: Windows
OS Version: N/A

Cause

Cause type:
Other
Root Cause: Windows OS related issue

Resolution

This is an issue with the Operating System (OS) and is outside of the Applications Manager (AM) product. However, we have a couple of recommendations:
 

1. Change the following in the awctl.pl file in the $aw_home/data directory, and see if the agent starts.

from: if ($ENV{AX_JAVA_OPTIONS}) {
$java_mb = $ENV{AX_JAVA_OPTIONS};

to: if ($ENV{AX_JAVA_OPTIONS}) {
$java_m = $ENV{AX_JAVA_OPTIONS};
 

2. Contact your OS administrator to resolve the issue. Following are two links that discuss this issue and there are multiple articles that can be found using google. You are either allotting to much memory as you are using a 32 bit OS or it may be related to one of the other reasons outlined in the following links:

http://stackoverflow.com/questions/15812939/java-fails-with-could-not-reserve-enough-space-for-code-cache
http://stackoverflow.com/questions/14926989/could-not-reserve-enough-space-for-object-heap-when-running-java-version

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A