com.uc4.ftpjob.DataTransferException: Login failed
Article ID: 85046
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
com.uc4.ftpjob.DataTransferException: Login failed
When using an FTP Agent, editing your Job and clicking the FTP tab, a pop-up appears:
No matter how the Connection/Agent/Job are setup, the message will pop-up. The system just cannot login to the remote server, although all login/password information are OK.
com.uc4.ftpjob.DataTransferException: Login failed
When using an FTP Agent, editing your Job and clicking the FTP tab, a pop-up appears:
com.uc4.ftpjob.DataTransferException: Login failed
No matter how the Connection/Agent/Job are setup, the message will pop-up. The system just cannot login to the remote server, although all login/password information are OK.
Cause
Cause type:
Configuration
Root Cause: Incorrect permissions.
Configuration
Root Cause: Incorrect permissions.
Environment
Release: AOMBOA99000-3.0-Automic-Operations Manager-Business Objects Agent
Component:
Component:
Resolution
Issue is related to who starts the RA FTP Agent. The User starting the Agent needs to have the rights on the remote server.
For example, if Windows Agents are started by the Service Manager which is installed as a Service, and then if this Service Manager is started by the Local System Account, since Local System Account does not have the rights to access the remote server, then the job fails.
Fix Status: No Fix
Fix Version(s):
N/A
For example, if Windows Agents are started by the Service Manager which is installed as a Service, and then if this Service Manager is started by the Local System Account, since Local System Account does not have the rights to access the remote server, then the job fails.
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
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