Impossible to generate an uxtrace with Univiewer 6.3.01

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Article ID: 85043

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The following popup error message appears after trying to generate the uxtrace via UVC:

###############################
com.orsyp.unitools.UniToolsException: com.orsyp.UniverseException: send: protocol is null. 
###############################

Patch level detected:Univiewer Console 6.3.01
Product Version: Dollar.Universe 6.3.01

Description :After upgrading to UVC 6.3.01, the uxtrace can't be generated any more.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.3.21

Additional Information

Workaround :
N/A