Cannot install RA Core of version 11.2.5 - Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.

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Article ID: 85038

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.

Cannot install the RA Core of version 11.2.5 by running the Setup.exe on a Windows server.

The installation process fails with the following error message:

 
Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.

 

Cause

Cause type:
Defect
Root Cause: The commons-codec-1.9.jar was removed from the packager configuration which leads to install errors.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Use the already fixed file Automation.Engine_Agent_RA.Core_11_2_5+build.1497361660172.zip from the download center.
You can easily find the zip file by searching for the exact name in download center.

 

Fix Status: Released

Fix Version(s):
Component(s): Agent RA Core

Automation Engine 11.2.5+build.1497361660172 - Available

Additional Information

Workaround :
Copy the commons-codec-1.9.jar file from a previous version of 11.2 (prior to 11.2.5) to the path specified in the error message.