ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Cannot install RA Core of version 11.2.5 - Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.
Article ID: 85038
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.
Cannot install the RA Core of version 11.2.5 by running the Setup.exe on a Windows server.
The installation process fails with the following error message:
Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.
Cannot install the RA Core of version 11.2.5 by running the Setup.exe on a Windows server.
The installation process fails with the following error message:
Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.
Cause
Cause type:
Defect
Root Cause: The commons-codec-1.9.jar was removed from the packager configuration which leads to install errors.
Defect
Root Cause: The commons-codec-1.9.jar was removed from the packager configuration which leads to install errors.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Use the already fixed file Automation.Engine_Agent_RA.Core_11_2_5+build.1497361660172.zip from the download center.
You can easily find the zip file by searching for the exact name in download center.
Fix Status: Released
Fix Version(s):
Component(s): Agent RA Core
Automation Engine 11.2.5+build.1497361660172 - Available
Use the already fixed file Automation.Engine_Agent_RA.Core_11_2_5+build.1497361660172.zip from the download center.
You can easily find the zip file by searching for the exact name in download center.
Fix Status: Released
Fix Version(s):
Component(s): Agent RA Core
Automation Engine 11.2.5+build.1497361660172 - Available
Additional Information
Workaround :
Copy the commons-codec-1.9.jar file from a previous version of 11.2 (prior to 11.2.5) to the path specified in the error message.
Copy the commons-codec-1.9.jar file from a previous version of 11.2 (prior to 11.2.5) to the path specified in the error message.
Feedback
Yes
No
Powered by
