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Cannot install RA Core of version 11.2.5 - Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.


Article ID: 85038


Updated On:


CA Automic Workload Automation - Automation Engine


Error Message :
Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.

Cannot install the RA Core of version 11.2.5 by running the Setup.exe on a Windows server.

The installation process fails with the following error message:

Cannot find the source file 'C:\Automic\shared\\@shared\commons-codec-1.9.jar' to install.



OS Version: N/A


Cause type:
Root Cause: The commons-codec-1.9.jar was removed from the packager configuration which leads to install errors.


Update to a fix version listed below or a newer version if available.

Use the already fixed file from the download center.
You can easily find the zip file by searching for the exact name in download center.


Fix Status: Released

Fix Version(s):
Component(s): Agent RA Core

Automation Engine 11.2.5+build.1497361660172 - Available

Additional Information

Workaround :
Copy the commons-codec-1.9.jar file from a previous version of 11.2 (prior to 11.2.5) to the path specified in the error message.