Previewing Variables and respective values from Variants in other clients not possible in AWI

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

In SAP Forms within the Automic Web Interface (AWI) 12.0, it is possible to select Variants from SAP Jobs in different Clients.  However, when using a different Client, the preview function is not working. Instead of displaying the variables and their respective values of the Variants, an empty page is displayed.

Investigation

1. Create or edit an SAP Job with COPY_VARIANT from Client 100
2. After selecting the Report (i.e. RSUSR002), select a different Client (i.e. Client 200)
3. Search for a Variant (i.e. SCJ)
4. Select Preview

Results

Actual:  An empty page similar to the one below is displayed for the Variant.

<Please see attached file for image>

 

Expected:  The variables and their respective values of the Variant 'SCJ' is displayed.

 

Cause

Cause type:
Defect
Root Cause: Variant Preview does not use defined client from Variant Picker.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): UserInterface

Automic Web Interface 12.1.0 - Available

Additional Information

Workaround :
N/A