Do Remote Agent passwords need to match the OS user’s password?
Article ID: 85026
Updated On:
Products
CA Automic Applications Manager (AM)
Issue/Introduction
Error Message :
N/A
Does the OS user used by a remote agent in Applications Manager need to have the same password as the user defined in the Operating system?
N/A
Does the OS user used by a remote agent in Applications Manager need to have the same password as the user defined in the Operating system?
Environment
OS Version: N/A
Cause
Cause type:
By design
Root Cause: Applications Manager only uses the OS user name to validate an Agent on Unix or Linux systems.
By design
Root Cause: Applications Manager only uses the OS user name to validate an Agent on Unix or Linux systems.
Resolution
Applications Manager doesn't use the OS user password to validate an Agent on Unix or Linux. It only uses the user name.
On Windows it does, because on Windows the OS user and password are used to start WatchWorx which is a Windows service named AWW-<Agent Name>. The service requires the OS user login and password to start the AWW service, and the AWW service starts the rest of the Applications Manager processes via watchstart.bat located in the %AW_HOME\bin folder.
Fix Status: No Fix
Fix Version(s):
N/A
On Windows it does, because on Windows the OS user and password are used to start WatchWorx which is a Windows service named AWW-<Agent Name>. The service requires the OS user login and password to start the AWW service, and the AWW service starts the rest of the Applications Manager processes via watchstart.bat located in the %AW_HOME\bin folder.
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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