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Unable to save ARA approval request, receive "Unable to invoke method click" error


Article ID: 85023


Updated On:


CA Automic Workload Automation - Automation Engine


Affects Release version(s): 6;7;8

Error Message :
​com.vaadin.server.ServerRpcManager$RpcInvocationException: Unable to invoke method click in com.vaadin.shared.ui.button.ButtonServerRpc

When creating a new approval, if the environment is CIT or cit the following error is displayed when saving it.  See screenshot below.


Steps to reproduce.
  1. Login into ARA 
  2. Go to the Administrator Tab 
  3. Modify the user, in the Approval Request tab. Choose, If Environment Name is equal to cit or is equal to CIT. 

<Please see attached file for image>

4. Save it --> error message pops up.

<Please see attached file for image>

com.vaadin.server.ServerRpcManager$RpcInvocationException: Unable to invoke method click in com.vaadin.shared.ui.button.ButtonServerRpc 
at com.vaadin.server.ServerRpcManager.applyInvocation( 
at com.vaadin.server.ServerRpcManager.applyInvocation( 
at com.vaadin.server.communication.ServerRpcHandler.handleInvocations( 
at com.vaadin.server.communication.ServerRpcHandler.handleRpc( 
at com.vaadin.server.communication.PushHandler$ 
at com.vaadin.server.communication.PushHandler.callWithUi( 
at com.vaadin.server.communication.PushHandler.onMessage( 
at com.vaadin.server.communication.PushAtmosphereHandler.onMessage( 
at com.vaadin.server.communication.PushAtmosphereHandler.onRequest( 
at org.atmosphere.cpr.AsynchronousProcessor.action( 
at org.atmosphere.cpr.AsynchronousProcessor.suspended( 
at org.atmosphere.container.TomcatWebSocketUtil.doService( 
at org.atmosphere.container.Tomcat7Servlet30SupportWithWebSocket.service(


Cause type:
Root Cause: The Approval Request page doesn't validate duplicate data. The issue shows up when two similar entries are added with a different case: lower vs upper case (i.e. cit vs. CIT).


OS Version: N/A


Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): ECC Plugin

Release Manager 8.0.0 - Available
Release Manager 7.0.2 - Available
Application Release Automation 6.0.5 - Available

Additional Information

Workaround :


1558693343696000085023_sktwi1f5rjvs16m6d.png get_app
1558693341500000085023_sktwi1f5rjvs16m6c.png get_app