The naming convention of a SAP Agent when installed on Windows is different to other Agents

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Article ID: 85022

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

When installing an SAP-Agent on Windows, the Agent is not installed with the same naming convention listed in "Control Panel/Programs/Programs and Features" as other Agents (e.g.: Agent for Databases) but with the name UAgent for SAP.

Naming convention of the SAP Agent after the installation via the setup:

<Please see attached file for image>

0EMb0000001Uqe5.png

Naming convention of other Agents after the installation via the setup:

<Please see attached file for image>

0EMb0000001UqeA.png

 

Cause

Cause type:
Defect
Root Cause: The SAP-Agent on Windows had a different naming convention under Control Panel/Programs/Programs and Features than other Agents.

Environment

OS: Windows
OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available where the Agent will be installed with the title Agent for SAP.

Fix Status: Released

Fix Version(s):
Component(s): Setup

Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available

Additional Information

Workaround :
N/A

Attachments

1558693503962000085022_sktwi1f5rjvs16m8m.png get_app
1558693502141000085022_sktwi1f5rjvs16m8l.png get_app