Cluster Failover Node Launcher Displays Started, Instead its Stopped.

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the launcher log file:
###########################
Starting START_ORD.COM_KSH 
Starting on company : PP9100 
Starting on area : X 
exec(): 0509-036 Cannot load program ./uxord because of the following errors: 
rtld: 0712-001 Symbol u_tcp_select_init was referenced 
from module uxord(), but a runtime definition 
of the symbol was not found. 
rtld: 0712-001 Symbol u_get_lan_sigpipe_ign was referenced 
from module uxord(), but a runtime definition 
of the symbol was not found. 
rtld: 0712-001 Symbol u_init_lan_sigpipe_ign was referenced 
from module uxord(), but a runtime definition 
of the symbol was not found.
###########################

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :The startup procedure on the failover node of a cluster is saying that the launcher is started, but we don't have any error in the universe.log and the launcher is stopped and in Idle status.

Environment

OS: IBM AIX
OS Version: All Unix.

Cause

Cause type:
By design
Root Cause: The two nodes of the cluster have 2 different libraries versions. This occurs when the libraries of the 2 nodes are not shared and are installed in 2 different directories. (e.g: /usr/lib/libux_v533)

Resolution

Backup the libraries on the failover node, and copy the libraries from the main node to the faliover node,
You will then be able to start the launcher on the failover node.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.3.3 FX25002

Additional Information

Workaround :
N/A