RA Agents do not work for LDAP users. If an LDAP user is used, when the getAEConnection function is called the above error message is received and the logon fails.
Environment
OS Version: N/A
Cause
Cause type: By design Root Cause: This is a feautre that has yet to be implemented.
Resolution
At the moment the RA core cannot deal with users where credentials are checked outside of the Automation Engine such as LDAP. This is a missing feature that will be added in an upcoming release.
Fix Status: In Progress
Fix Version(s): Component(s): RA Core
Automation Engine - TBD
Additional Information
Workaround : Do not use LDAP credentials with RA Agents.