LDAP credentials not working with RA Agent
Article ID: 85016
CA Automic Workload Automation - Automation Engine
Error Message :
Connection auto = serverCom.getAEConnection();
com.uc4.extensibility.iface.CITServerException: Logon error: Access denied
RA Agents do not work for LDAP users. If an LDAP user is used, when the getAEConnection function is called the above error message is received and the logon fails.
Root Cause: This is a feautre that has yet to be implemented.
OS Version: N/A
At the moment the RA core cannot deal with users where credentials are checked outside of the Automation Engine such as LDAP. This is a missing feature that will be added in an upcoming release.
Fix Status: In Progress
Component(s): RA Core
Automation Engine - TBD
Do not use LDAP credentials with RA Agents.