.bat file does not run when executed through Applications Manager
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Article ID: 85013
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Updated On:
Products
CA Automic Applications Manager (AM)
Issue/Introduction
Error Message : N/A
A .bat file is executed from Applications Manager (AM) and it fails and does not generate any output.
Environment
OS Version: N/A
Cause
Cause type: Other Root Cause: It's important to ensure the .bat file can run successfully from the command line on the machine specified in AM. If that is successful, then it should run successfully from AM.
Resolution
When testing a .bat file, it is important to Login into the host operating system as the user assigned to the Remote Agent that is hosted on this operating system. Run the .bat file from the user's command line and check if any output is generated. If there is no output generated, than this is most likely a problem with the script and not with AM. If output is generated and the .bat file runs successfully from the command line, then the job may not be set up correctly in AM and you will need to contact Automic support to further troubleshoot the issue.