Socket Error 10014 when calling ucxjwx6m.exe

Article Id: 84993

Status: Published

Updated On: 15-04-2018 08:07

Legacy Id: 000009677

Products:

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.

Windows jobs fail with the above mentioned error. The error is found in the job report.

Cause:

Cause type:
Defect
Root Cause: Windows Job fails when Job Messenger ucxjwx6m.exe starts with error:
Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 - Available
Automation Engine 11.1.6 - Available

Additional Information:

Workaround :
N/A