Socket Error 10014 when calling ucxjwx6m.exe

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Article ID: 84993

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.

Windows jobs fail with the above mentioned error. The error is found in the job report.

Cause

Cause type:
Defect
Root Cause: Windows Job fails when Job Messenger ucxjwx6m.exe starts with error:
Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available
Automation Engine 11.2.4 - Available
Automation Engine 11.1.6 - Available

Additional Information

Workaround :
N/A