CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.
Windows jobs fail with the above mentioned error. The error is found in the job report.
Environment
OS Version: N/A
Cause
Cause type: Defect Root Cause: Windows Job fails when Job Messenger ucxjwx6m.exe starts with error: Error 'Unable to connect agent', reason: 10014 - The system detected an invalid pointer address in attempting to use a pointer argument in a call.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Automation Engine 12.1.0 - Available Automation Engine 12.0.2 - Available Automation Engine 11.2.4 - Available Automation Engine 11.1.6 - Available