Queue stop/start is not updating appropriately for users other than the user performing the action

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Article ID: 84980

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

When updating a queue status, the updated status does not display for other users.

Investigation

Steps to replicate:

Java UI: 
1.) Log two users into the same client 
2.) Have User A stop a queue 
3.) User B will not see the status update 

Script: 
1.) Log into a client. 
2.) Run a script with :SET &HND# = MODIFY_SYSTEM(MODE,CLIENT_QUEUE,STOP) 
3.) The window will not be updated. 


 

Cause

Cause type:
Other
Root Cause: This is a limitation of the Java User Interface

Environment

OS Version: N/A

Resolution

N/A

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
Utilize the Web Interface (AWI) over the Java Interface