SD Job fails with error - Exit code 255 [SDM228001]

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Article ID: 8498

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

A SD Job which executes a command batch fails with error :

Exit code 255 indicates possible error [SDM228001]

 

 

<Please see attached file for image>

Capture.JPG

 

 

Cause

A .bat or .cmd file could generate an exit code 255 if it contains a line like this :

program1.exe | program2.exe

and program1.exe could not be executed successfully (it could not be found or it fails).

 

Example :

reg.exe query "HKLM\Software\ComputerAssociates\Unicenter ITRM\InstalledFeatures" /v "Agent" 2>NUL | find /I "14.0.1000" > NUL

 

If reg.exe is not found, script exits with exit code 255

 

 

Environment

Release: UASIT.99000-12.8-Asset Intelligence
Component:

Resolution

Check that executable is working fine on target machine.

Make sure that executable could be found in a path set in PATH variable.

SD Job is executed under Local System Account and in some configuration, variable PATH may not contain some directories like %systemRoot% and %SystemRoot%\system32

 

If the path of executable is not in PATH variable in Local System environment, put the full path in command line :

fullpath/program1.exe | program2.exe

 

Example :

%Systemroot%\system32\reg.exe query "HKLM\Software\ComputerAssociates\Unicenter ITRM\InstalledFeatures" /v "Agent" 2>NUL | find /I "14.0.1000" > NUL

 

Another method :

Check if reg.exe could be found and if it could not be found add %SystemRoot%;%SystemRoot%\system32 and PATH variable :

reg.exe /? > nul 2>&1

IF ERRORLEVEL 9009 set PATH=%SystemRoot%;%SystemRoot%\system32;%PATH%

 

 

 

 

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