WebSphere MQ connector crashes with access violation
Article ID: 84975
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated
The WebSphere MQ Connector crashes with an access violation.
Investigation
Additional excerpts from the logs where additional information pertaining to this error can be found below.
From the Service Manager dialog log file:
After the upgrade from V9 to V10 the MQ connector crashes with an access violation as shown above.
From the AE Connector:
From the trace file:
U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated
The WebSphere MQ Connector crashes with an access violation.
Investigation
Additional excerpts from the logs where additional information pertaining to this error can be found below.
From the Service Manager dialog log file:
20160517/172007.404 - U0022000 UC4 ServiceManager, Version '10.0.6+build.495' started.
20160517/172057.913 - U0022005 ... with command line 'D:\UC4\MQ\UCXBMQSC.exe'.
20160526/092446.161 - U0022005 ... with command line 'D:\UC4\MQ-V10\UCXBMQSC.exe'.
20160526/093014.184 - U0022042 Process 'UC4 MQ-Connect - V10' abnormal ended with access violation.
20160526/093205.616 - U0022005 ... with command line 'D:\UC4\MQ\UCXBMQSC.exe'.
20160517/172057.913 - U0022005 ... with command line 'D:\UC4\MQ\UCXBMQSC.exe'.
20160526/092446.161 - U0022005 ... with command line 'D:\UC4\MQ-V10\UCXBMQSC.exe'.
20160526/093014.184 - U0022042 Process 'UC4 MQ-Connect - V10' abnormal ended with access violation.
20160526/093205.616 - U0022005 ... with command line 'D:\UC4\MQ\UCXBMQSC.exe'.
After the upgrade from V9 to V10 the MQ connector crashes with an access violation as shown above.
From the AE Connector:
20160526/093013.264 - U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated.
20160526/093013.279 - U0030000 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@' XMLID: '001'. Processing task has been started with parameters: User name 'MQ', Client 'XXXX', Department 'XXXX'
20160526/093013.279 - U0030000 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@' XMLID: '001'. Processing task has been started with parameters: User name 'MQ', Client 'XXXX', Department 'XXXX'
From the trace file:
20160526/092446.691 - U0030010 UC4 Connector version '10.0.6+build.495' for WebSphere MQ has been started with the INI file 'D:\UC4\MQ-V10\UCXBMQSC.ini'.
20160526/092446.691 - ;CP = XXXXXXXXXXXX ;the host:port of UC4
20160526/093013.264 - ReceiverThread: Request from: MessageID: '×ðððððððððò÷ö@@@@@@@@@@@' Reply to Queue: XXXXXXX Reply to Queue manager: 'MQP005' Report: 0
20160526/093013.264 - U0009909 TRACE: (Message content:) 00611418 000296
00000000 3C617069 73637269 70746578 65633E3C ><apiscriptexec><<
00000010 75632D65 6E762072 65717565 73743D22 >uc-env request="<
00000020 30303122 3E3C7265 71756573 743E3C63 >001"><request><c<
00000030 6F6E7472 6F6C3E3C 2F636F6E 74726F6C >ontrol></control<
00000040 3E3C6C6F 67696E3E 3C737973 74656D3E >><login><system><
00000050 5543344C 563C2F73 79737465 6D3E3C63 >UC4LV</system><c<
00000060 6C69656E 743E3130 3C2F636C 69656E74 >lient>10</client<
00000070 3E3C6E61 6D653E4D 513C2F6E 616D653E >><name>MQ</name><
00000080 3C646570 6172746D 656E743E 49534250 ><department>ISBP<
00000090 3C2F6465 70617274 6D656E74 3E3C7061 ></department><pa<
000000A0 7373773E 75633467 6F3C2F70 61737377 >ssw>uc4go</passw<
000000B0 3E3C2F6C 6F67696E 3E3C7363 72697074 >></login><script<
000000C0 3E3C215B 43444154 415B3A53 45542026 >><![CDATA[:SET &<
000000D0 52554E4E 52203D20 41435449 56415445 >RUNNR = ACTIVATE<
000000E0 5F55435F 4F424A45 4354284A 4F42532C >_UC_OBJECT(JOBS,<
000000F0 504C4850 51334758 295D5D3E 3C2F7363 >PLHPQ3GX)]]></sc<
00000100 72697074 3E3C2F72 65717565 73743E3C >ript></request><<
00000110 2F75632D 656E763E 3C2F6170 69736372 >/uc-env></apiscr<
00000120 69707465 7865633E >iptexec><
20160526/093013.264 - U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated.
20160526/093013.264 - Object pointer for : '×ðððððððððò÷ö@@@@@@@@@@@| 'is: 006135C8
20160526/093013.264 - U0009909 TRACE: (XML message) 00611418 000296
00000000 3C617069 73637269 70746578 65633E3C ><apiscriptexec><<
00000010 75632D65 6E762072 65717565 73743D22 >uc-env request="<
00000020 30303122 3E3C7265 71756573 743E3C63 >001"><request><c<
00000030 6F6E7472 6F6C3E3C 2F636F6E 74726F6C >ontrol></control<
00000040 3E3C6C6F 67696E3E 3C737973 74656D3E >><login><system><
00000050 5543344C 563C2F73 79737465 6D3E3C63 >UC4LV</system><c<
00000060 6C69656E 743E3130 3C2F636C 69656E74 >lient>10</client<
00000070 3E3C6E61 6D653E4D 513C2F6E 616D653E >><name>MQ</name><
00000080 3C646570 6172746D 656E743E 49534250 ><department>ISBP<
00000090 3C2F6465 70617274 6D656E74 3E3C7061 ></department><pa<
000000A0 7373773E 75633467 6F3C2F70 61737377 >ssw>uc4go</passw<
000000B0 3E3C2F6C 6F67696E 3E3C7363 72697074 >></login><script<
000000C0 3E3C215B 43444154 415B3A53 45542026 >><![CDATA[:SET &<
000000D0 52554E4E 52203D20 41435449 56415445 >RUNNR = ACTIVATE<
000000E0 5F55435F 4F424A45 4354284A 4F42532C >_UC_OBJECT(JOBS,<
000000F0 504C4850 51334758 295D5D3E 3C2F7363 >PLHPQ3GX)]]></sc<
00000100 72697074 3E3C2F72 65717565 73743E3C >ript></request><<
00000110 2F75632D 656E763E 3C2F6170 69736372 >/uc-env></apiscr<
00000120 69707465 7865633E >iptexec><
20160526/093013.279 - Script processing thread has been successfully generated. Handle: 2b4
20160526/093013.279 - U0030000 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@' XMLID: '001'. Processing task has been started with parameters: User name 'MQ', Client XXXX, Department XXXX
20160526/093013.279 - UCCALL_PARAMS before logon. MQSID|XMLID:'×ðððððððððò÷ö@@@@@@@@@@@|001'
20160526/092446.691 - ;CP = XXXXXXXXXXXX ;the host:port of UC4
20160526/093013.264 - ReceiverThread: Request from: MessageID: '×ðððððððððò÷ö@@@@@@@@@@@' Reply to Queue: XXXXXXX Reply to Queue manager: 'MQP005' Report: 0
20160526/093013.264 - U0009909 TRACE: (Message content:) 00611418 000296
00000000 3C617069 73637269 70746578 65633E3C ><apiscriptexec><<
00000010 75632D65 6E762072 65717565 73743D22 >uc-env request="<
00000020 30303122 3E3C7265 71756573 743E3C63 >001"><request><c<
00000030 6F6E7472 6F6C3E3C 2F636F6E 74726F6C >ontrol></control<
00000040 3E3C6C6F 67696E3E 3C737973 74656D3E >><login><system><
00000050 5543344C 563C2F73 79737465 6D3E3C63 >UC4LV</system><c<
00000060 6C69656E 743E3130 3C2F636C 69656E74 >lient>10</client<
00000070 3E3C6E61 6D653E4D 513C2F6E 616D653E >><name>MQ</name><
00000080 3C646570 6172746D 656E743E 49534250 ><department>ISBP<
00000090 3C2F6465 70617274 6D656E74 3E3C7061 ></department><pa<
000000A0 7373773E 75633467 6F3C2F70 61737377 >ssw>uc4go</passw<
000000B0 3E3C2F6C 6F67696E 3E3C7363 72697074 >></login><script<
000000C0 3E3C215B 43444154 415B3A53 45542026 >><![CDATA[:SET &<
000000D0 52554E4E 52203D20 41435449 56415445 >RUNNR = ACTIVATE<
000000E0 5F55435F 4F424A45 4354284A 4F42532C >_UC_OBJECT(JOBS,<
000000F0 504C4850 51334758 295D5D3E 3C2F7363 >PLHPQ3GX)]]></sc<
00000100 72697074 3E3C2F72 65717565 73743E3C >ript></request><<
00000110 2F75632D 656E763E 3C2F6170 69736372 >/uc-env></apiscr<
00000120 69707465 7865633E >iptexec><
20160526/093013.264 - U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated.
20160526/093013.264 - Object pointer for : '×ðððððððððò÷ö@@@@@@@@@@@| 'is: 006135C8
20160526/093013.264 - U0009909 TRACE: (XML message) 00611418 000296
00000000 3C617069 73637269 70746578 65633E3C ><apiscriptexec><<
00000010 75632D65 6E762072 65717565 73743D22 >uc-env request="<
00000020 30303122 3E3C7265 71756573 743E3C63 >001"><request><c<
00000030 6F6E7472 6F6C3E3C 2F636F6E 74726F6C >ontrol></control<
00000040 3E3C6C6F 67696E3E 3C737973 74656D3E >><login><system><
00000050 5543344C 563C2F73 79737465 6D3E3C63 >UC4LV</system><c<
00000060 6C69656E 743E3130 3C2F636C 69656E74 >lient>10</client<
00000070 3E3C6E61 6D653E4D 513C2F6E 616D653E >><name>MQ</name><
00000080 3C646570 6172746D 656E743E 49534250 ><department>ISBP<
00000090 3C2F6465 70617274 6D656E74 3E3C7061 ></department><pa<
000000A0 7373773E 75633467 6F3C2F70 61737377 >ssw>uc4go</passw<
000000B0 3E3C2F6C 6F67696E 3E3C7363 72697074 >></login><script<
000000C0 3E3C215B 43444154 415B3A53 45542026 >><![CDATA[:SET &<
000000D0 52554E4E 52203D20 41435449 56415445 >RUNNR = ACTIVATE<
000000E0 5F55435F 4F424A45 4354284A 4F42532C >_UC_OBJECT(JOBS,<
000000F0 504C4850 51334758 295D5D3E 3C2F7363 >PLHPQ3GX)]]></sc<
00000100 72697074 3E3C2F72 65717565 73743E3C >ript></request><<
00000110 2F75632D 656E763E 3C2F6170 69736372 >/uc-env></apiscr<
00000120 69707465 7865633E >iptexec><
20160526/093013.279 - Script processing thread has been successfully generated. Handle: 2b4
20160526/093013.279 - U0030000 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@' XMLID: '001'. Processing task has been started with parameters: User name 'MQ', Client XXXX, Department XXXX
20160526/093013.279 - UCCALL_PARAMS before logon. MQSID|XMLID:'×ðððððððððò÷ö@@@@@@@@@@@|001'
Environment
OS Version: N/A
Cause
Cause type:
Defect
Root Cause: WebSphere MQ connector crashes with an access violation.
Defect
Root Cause: WebSphere MQ connector crashes with an access violation.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component(s): Framework Integration WebSphere MQ
Automation Engine 12.0.1 – Available
Automation Engine 11.1.5 - Available
Automation Engine 10.0.8 HF4 – Available
Fix Status: Released
Fix Version(s):
Component(s): Framework Integration WebSphere MQ
Automation Engine 12.0.1 – Available
Automation Engine 11.1.5 - Available
Automation Engine 10.0.8 HF4 – Available
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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