E03080003: Requested Message Key Not Found

Products

• CA Harvest Software Change Manager - OpenMake Meister
• CA Harvest Software Change Manager

Issue/Introduction

After an upgrade we are finding error messages like this in our hco log files:

E03080003: Requested Message Key Not Found: : HAPI_I_BROKER_CONNECT
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HSRV_I_SAME_VERSION_NOT_MODIFIED
E03080003: Requested Message Key Not Found: : HAPI_I_EXECUTE_SUCCESS
E03080003: Requested Message Key Not Found: : HAPI_I_CHECKOUT_SUMMARY
Checkout has been executed successfully.

Cause

Navigating to the $CA_SCM_HOME folder and checking the file permissions using "ls -al *.msg".

It was found that the *.msg files were configured to only be readable by the file's owner, and not visible for anyone else (-r--------).

Environment

Release: SCMNCR99000-12.6-Harvest-Software Change Manager-Named User-Competitive Replacem
Component:

Resolution

Executed chmod for each file to make it world readable (chmod a+r *.msg) and the problem was resolved.

It is necessary to repeat this process on every Unix/Linux computer where the SCM Client was installed.