A misleading error message is displayed when User attempts to commit an expired task.
Article ID: 84963
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Affects Release version(s): 3
Error Message :
User '[User:'****']' was unable to execution operation 'Complete' on task id **** due to a no 'current status' match
A misleading error message is displayed when the user tries to commit an expired task.
Sporadically issues with processes that stop in an undefined state - issue is caused by the timer event. The timer is over and the process starts again. The timer is already over and the process starts again continuing but the Personal Tasks / Group Tasks List still show the Human Task as available.
== Excerpt from logfile ==
Error Message :
User '[User:'****']' was unable to execution operation 'Complete' on task id **** due to a no 'current status' match
A misleading error message is displayed when the user tries to commit an expired task.
Sporadically issues with processes that stop in an undefined state - issue is caused by the timer event. The timer is over and the process starts again. The timer is already over and the process starts again continuing but the Personal Tasks / Group Tasks List still show the Human Task as available.
== Excerpt from logfile ==
[ERROR][http-bio-443-exec-1610] ***@*** 09:27:43,112 TaskServiceSession.taskOperation(): Rolled back task operation Complete transaction
org.jbpm.task.service.PermissionDeniedException: User '[User:'[email protected]']' was unable to execution operation 'Complete' on task id 161245 due to a no 'current status' match
at org.jbpm.task.service.TaskServiceSession.evalCommand(TaskServiceSession.java:302)
at org.jbpm.task.service.TaskServiceSession.taskOperation(TaskServiceSession.java:417)
at org.jbpm.task.service.local.LocalTaskService.complete(LocalTaskService.java:77)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager$3.execute(ProcessManager.java:1013)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager.executeTaskServiceOperation(ProcessManager.java:1272)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager.completeTask(ProcessManager.java:1009)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager.doUpdate(ProcessManager.java:812)
at com.levatis.uc4.toolbox.manager.PersistenceManagerInstanceServlet.doUpdate(PersistenceManagerInstanceServlet.java:71)
at com.levatis.uc4.toolbox.manager.PersistenceManagerServlet.doPost(PersistenceManagerServlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.levatis.uc4.toolbox.manager.LoginFilter.doFilter(LoginFilter.java:79)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.levatis.uc4.toolbox.manager.LoginNeededFilter.doFilter(LoginNeededFilter.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.levatis.lrm.ws.TooluserFilter.doFilter(TooluserFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:610)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:315)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
org.jbpm.task.service.PermissionDeniedException: User '[User:'[email protected]']' was unable to execution operation 'Complete' on task id 161245 due to a no 'current status' match
at org.jbpm.task.service.TaskServiceSession.evalCommand(TaskServiceSession.java:302)
at org.jbpm.task.service.TaskServiceSession.taskOperation(TaskServiceSession.java:417)
at org.jbpm.task.service.local.LocalTaskService.complete(LocalTaskService.java:77)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager$3.execute(ProcessManager.java:1013)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager.executeTaskServiceOperation(ProcessManager.java:1272)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager.completeTask(ProcessManager.java:1009)
at com.levatis.uc4.toolbox.manager.jbpm.ProcessManager.doUpdate(ProcessManager.java:812)
at com.levatis.uc4.toolbox.manager.PersistenceManagerInstanceServlet.doUpdate(PersistenceManagerInstanceServlet.java:71)
at com.levatis.uc4.toolbox.manager.PersistenceManagerServlet.doPost(PersistenceManagerServlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.levatis.uc4.toolbox.manager.LoginFilter.doFilter(LoginFilter.java:79)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.levatis.uc4.toolbox.manager.LoginNeededFilter.doFilter(LoginNeededFilter.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.levatis.lrm.ws.TooluserFilter.doFilter(TooluserFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:610)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:315)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Environment
OS Version: N/A
Cause
Cause type:
Defect
Root Cause: When comitting an already completed task a misleading error message is displayed.
Defect
Root Cause: When comitting an already completed task a misleading error message is displayed.
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Request Management 3.2.2 - Available
Fix Status: Released
Fix Version(s):
Request Management 3.2.2 - Available
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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