Agent Group simulation delivers different results depending on Agent order in list

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Article ID: 84952

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

In AE Version 11.2.2 the simulation of Agent group only works when the agents are sorted alphabetically by name. The screenshots below show, that the correct result is only displayed in the first case, where the Agents are sorted. In all three cases, the simulation should show the same result.

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Cause

Cause type:
Defect
Root Cause: The object Agent group simulation delivers different results. The simulation of Agent group only works when the agents are sorted alphabetically by name otherwise it does not work.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.2 - Available

Additional Information

Workaround :
Agents must be sorted alphabetically in the list.

Attachments

1558693262371000084952_sktwi1f5rjvs16m59.png get_app
1558693260544000084952_sktwi1f5rjvs16m58.png get_app
1558693258659000084952_sktwi1f5rjvs16m57.png get_app