Windows Agent sends its logging in random order to Server
Article ID: 84938
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
N/A
The Windows Agent sends its logging to the Server in random (not chronological) order.
When a report is opened via the user interface (UI) the timestamp of the report is not in chronological order, see screenshot below.
The log file of the file system does not have this issue and is listed in chronological order.
N/A
The Windows Agent sends its logging to the Server in random (not chronological) order.
When a report is opened via the user interface (UI) the timestamp of the report is not in chronological order, see screenshot below.
<Please see attached file for image>
The log file of the file system does not have this issue and is listed in chronological order.
Cause
Cause type:
Defect
Root Cause: The Windows Agent sends its logging in random (not chronological) order to the server.
Defect
Root Cause: The Windows Agent sends its logging in random (not chronological) order to the server.
Environment
OS: Windows
OS Version: N/A
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: In Progress
Fix Version(s):
Component(s): Windows Agent
Automation Engine 12.1.0 - Planned release date: 2017-09-29
Automation Engine 12.0.3 - Available
Fix Status: In Progress
Fix Version(s):
Component(s): Windows Agent
Automation Engine 12.1.0 - Planned release date: 2017-09-29
Automation Engine 12.0.3 - Available
Additional Information
Workaround :
Use the log file from the file system.
Use the log file from the file system.
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