Windows Agent sends its logging in random order to Server

Article Id: 84938

Status: Published

Updated On: 15-04-2018 07:06

Legacy Id: 000009912

Products:

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
N/A

The Windows Agent sends its logging to the Server in random (not chronological) order.

When a report is opened via the user interface (UI) the timestamp of the report is not in chronological order, see screenshot below.

<Please see attached file for image>

The log file of the file system does not have this issue and is listed in chronological order.

Cause:

Cause type:
Defect
Root Cause: The Windows Agent sends its logging in random (not chronological) order to the server.

Environment:

OS: Windows
OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: In Progress

Fix Version(s):
Component(s): Windows Agent

Automation Engine 12.1.0 - Planned release date: 2017-09-29
Automation Engine 12.0.3 - Available

Additional Information:

Workaround :
Use the log file from the file system.

1558693438355000084938_sktwi1f5rjvs16m7s.png

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