Transport case loses first level Folder of imported object if Folder structure on source system is duplicated

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

Export an object with several Folder levels via a transport.
Reload it, and the top folder is lost.

Example:
Transport an object 0001/UNLOAD.NEW/TEST/SCRI.TEST from client 1 and import it into client 2.  You will have 0002/TEST/SCRI.TEST.
 

<Please see attached file for image>

This only occurs if you duplicate the first level under the CLIENT.
 

<Please see attached file for image>

If you duplicate a level below, it functions correctly.
 

<Please see attached file for image>

Investigation

1. Create a Folder structure, e.g. CLIENT/UNLOAD/TEST
2. Duplicate Folder "UNLOAD" to e.g. CLIENT/UNLOAD.NEW. It inherits sub-Folders
3. Create an object in the sub-Folder of duplicated Folder, e.g. CLIENT/UNLOAD.NEW/TEST/SCRI.TEST
4. Unload the object via transport.
5. Load the object in another Client
6. The object is no longer in Folder CLIENT/UNLOAD.NEW/TEST but in CLIENT/TEST. Folder UNLOAD.NEW has disappeared.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Cause

Cause type:
Defect
Root Cause: Faulty behavior of the Folder duplication process: OFS_Level incremented from 0. The root folder has always OFS_Level 1, the folder in it 2, and so on. After the duplication the root folder OFS_Level is 0.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 – Available
Automation Engine 12.0.1 – Available
Automation Engine 11.2.3 - Available

Additional Information

Workaround :
Create the folders manually or use xml-export.