WP ends immediately after starting: U00022022 Process 'UC4 WP1' ended, exit code='60'
Article ID: 84931
Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
U00022022 Process 'UC4 WP1' ended, exit code='60'
When attempting to start the Automation Engine (AE) Work Processes (WPs), the WPs are started but immediately the processes end. When reviewing the log you will see the above error message.
Investigation
Solution
1) Check your permissions for the user starting the agent.
2) Ensure your firewall is configured correctly for the AE ports.
3) Ensure the "ucsrv.ini" file exists in the automation engine's bin directory
U00022022 Process 'UC4 WP1' ended, exit code='60'
When attempting to start the Automation Engine (AE) Work Processes (WPs), the WPs are started but immediately the processes end. When reviewing the log you will see the above error message.
Investigation
- Check your permissions for the user starting the agent.
- Ensure your firewall is configured correctly for the AE ports.
- Ensure the "ucsrv.ini" file exists in the automation engine's bin directory
Solution
1) Check your permissions for the user starting the agent.
Permissions setup for Unix:
Administration Guide > Installation > New Installation > Installing the Automation Engine for UNIX
Permissions setup for Windows:
Administration Guide > Installation > New Installation > Installing the Automation Engine for Windows
Administration Guide > Installation > New Installation > Installing the Automation Engine for UNIX
Permissions setup for Windows:
Administration Guide > Installation > New Installation > Installing the Automation Engine for Windows
2) Ensure your firewall is configured correctly for the AE ports.
Make sure the ports assigned to each agent, the CPs and the WPs have been configured correctly on the firewall so communication between servers and agents is not being blocked.
3) Ensure the "ucsrv.ini" file exists in the automation engine's bin directory
The absence or accidental deletion of the ucsrv.ini file can produce this error. In this case you can download a new ucsrv.ini file, re-configure the settings and save.
Cause
Cause type:
Configuration
Root Cause: Wrong environment configuration.
Configuration
Root Cause: Wrong environment configuration.
Environment
OS Version: N/A
Resolution
1) Check your permissions for the user starting the agent.
2) Ensure your firewall is configured correctly for the AE ports.
3) Ensure the "ucsrv.ini" file exists in the automation engine's bin directory
Fix Status: No Fix
Fix Version(s):
N/A
Permissions setup for Unix:
Administration Guide > Installation > New Installation > Installing the Automation Engine for UNIX
Permissions setup for Windows:
Administration Guide > Installation > New Installation > Installing the Automation Engine for Windows
Administration Guide > Installation > New Installation > Installing the Automation Engine for UNIX
Permissions setup for Windows:
Administration Guide > Installation > New Installation > Installing the Automation Engine for Windows
2) Ensure your firewall is configured correctly for the AE ports.
Make sure the ports assigned to each agent, the CPs and the WPs have been configured correctly on the firewall so communication between servers and agents is not being blocked.
3) Ensure the "ucsrv.ini" file exists in the automation engine's bin directory
The absence or accidental deletion of the ucsrv.ini file can produce this error. In this case you can download a new ucsrv.ini file, re-configure the settings and save.
Fix Status: No Fix
Fix Version(s):
N/A
Additional Information
Workaround :
N/A
N/A
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