It is not possible to edit users of other clients in client 0

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Article ID: 84922

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

In AWI, it is not possible to edit a user from another client in client 0. Save and Edit-button are grayed out:
 

<Please see attached file for image>

0EMb0000000IYJ5.png

Cause

Cause type:
Defect
Root Cause: An error was fixed that made it impossible to edit users of other clients in client 0.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available

Additional Information

Workaround :
Edit the user in its client.

Attachments

1558693436460000084922_sktwi1f5rjvs16m7r.png get_app