It is not possible to edit users of other clients in client 0
Article ID: 84922
CA Automic Workload Automation - Automation Engine
Error Message :
In AWI, it is not possible to edit a user from another client in client 0. Save and Edit-button are grayed out:
<Please see attached file for image>
Root Cause: An error was fixed that made it impossible to edit users of other clients in client 0.
OS Version: N/A
Update to a fix version listed below or a newer version if available
Fix Status: Released
Automation Engine 12.1.0 - Available
Edit the user in its client.