External Dependencies in UNPROCESSED status result in ENDED_OK status

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Article ID: 84919

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

External Dependency in a status of  UNPROCESSED (1924) results in an ENDED_OK status.

The External Dependency expects:
  • Only valid when activated with same logical date.
  • Expected status: ENDED_OK (1900)
However, when the external task goes into an UNPROCESSED status (1924), this also is satisfying  the external dependency and the successor job runs.

This issue is found on AE v12.0.3 HF2 and prior versions.

Cause

Cause type:
Defect
Root Cause: An external task in a Workflow triggered the following task because of it's incorrect status. This is a defect of the Automation Engine version 12.0.3 and prior versions.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.1 – Available
Automation Engine 12.0.4 – Available
Automation Engine 12.0.3 HF3 – Available

Additional Information

Workaround :
N/A