Accessing RA Web Service tab of an RA Web Service job using Java GUI may cause “Uncaught exception” error

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
com.uc4.be.util.ErrorMsg: java.lang.NoClassDefFoundError: com/uc4/ra/gui/RaGuiUtil

When opening an RA Web Service job from the Java GUI and going to the the RA Web Service Tab, sporadically the following error pops up:
 

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The jobs run normally.  This is a display issue only.

Cause

Cause type:
Defect
Root Cause: A bug in the RA-Framework leads to unexpected java.lang.NoClassDefFoundError Exception error somethimes when editing RA Jobs from the User Interface. When it ocurrs not all UI elements of the current object are shown and the user has to reopen it or restart the User Interface.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): UserInterface Java

Automation Engine 12.0.4 - Available
Automation Engine 11.2 7 - Available

Additional Information

Workaround :

Use the uc4-ra.jar file from the UserIntface/BIN directory from Version 12.0.4 with the old Java-UI in version 11.2.