Only active users of the current client are visible when logged in on Client 0 in AWI version 12

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

In  previous versions, the Java UserInterface displayed all active users in the System Overview.  In the Automic Web Interface (AWI), available in version 12, only the active users from the same client your logged into are displayed in this overview.

The behavior of the AWI has been modified to behave the same as the previous Java UserInterface in the fix versions listed below and above.  Therefore, since version 12.0.1 all active users from all clients are displayed in Client 0 > Administration Perspective > User Management > Connections as shown below.

<Please see attached file for image>

Investigation

To check your version using AWI v12 for the fix:

• Login into client 0 
• Go to Administration perspective
• Select User Management
• Select Connections

Expected
All active users from all clients should be displayed.

 

 

Environment

Release: AUTWAB99000-12.0-Automic Workload Automation-Base Edition
Component:

Cause

Cause type:
By design
Root Cause: Original AWI v12 displays only the active users of the current client. Enhancement necessary to AWI to display all users in all clients.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): AWI

Automic Web Interface 12.1.0 - Available
Automic Web Interface 12.0.1 - Available

Additional Information

Workaround :
N/A