Username and password are passed as a NULL value when utilizing SOAP authentication while extracting a Base64 encoded file

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Article ID: 84876

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

The log file will show the following error message:

ns1:InvalidSecurity

An error was discovered processing the header

Cause

RA Web Service SOAP Agent version 4.2.X is not compatible with Automic Application Manager (AM).

Environment

 Automic Application Manager (AM) 8.X,X, 9.X.X

RA Web Service SOAP Agent version 4.2.X

Resolution

Update to RA Web Service SOAP Agent version 4.3.X+ as this version is now compatible with Automic Application Manager (AM).