Authorizations for Users and User groups on Folders do not accept folder names beginning with a backslash

Products

• CA Automic Workload Automation - Automation Engine
• AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
U00000009 Access Denied

In Version 11.2.3 (older than Hotfix 2) Authorizations for Users and User groups on Folders do not accept folder names with a backslash (/) in front of the name as described in the documentation. In 11.2.3 using the backslash causes the above Access Denied error when attempting to open the folder.
 

<Please see attached file for image>

As a side effect, the problem script function MOVE_OBJECT does not work correctly and the object to be moved is not removed from the source folder.
 
Reference

User Guide > Objects > Alphabetical Listing > Authorizations Tab

 

Cause

Cause type:
Defect
Root Cause: Folder Authorization Check don't work if a backslash is in front of folder name/folder path. As a side effect of this problem script function MOVE_OBJECT does not work correctly. The object to be moved is not removed from the source folder.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available
Automation Engine 11.2.3 HF 2 - Available

Additional Information

Workaround :
N/A