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Task fails to execute "Run At" exception


Article ID: 84871


Updated On:


CA Automic Dollar Universe


Error Message :

In some cases "Run At" exceptions are not executed.

It is not yet entirely clear which 
circumstances invoke the issue. Elements that may play a role are:
  • Rule of the Task is NEVER
  • Multiple "Run At" exceptions are added to the Task to run the Task for one-off executions
  • The "Run At" exceptions are recycled (an exception that has already run in the past is re-used for another execution in the future) 



Cause type:
Root Cause: Still being investigated.


OS: All
OS Version: N/A


Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Application.Server
Dollar Universe 6.9.21 - Available

Additional Information

Workaround :
  • When the list of "Run At" exception becomes long delete old entries
  • When creating a "Run At" exception for a future run always create it by using the "Add" option, don't recycle