Error Message :
Launch Errors that occur for all Jobs running on a specific Agent will generally produce an error in the Agent's AgentService<timestamp>.logs.
If Launch Errors occurs without any errors, this could indicate an issue on the OS level.
In addition to investigating possible causes listed in the solution field, if an Automic Support case is required, the following information is required for further review:
- Debugged RmiServer<timestamp>.logs covering a period of an hour before to an hour after the first Launch Error.
- Debugged AgentService<timestamp>.logs covering a period of an hour before to an hour after the first Launch Error. This should be from the specific Agent where Launch Errors are occurring.
- A screenshot of the Backlog/History showing the first Jobs to go to Launch Error. The full Job Name, timestamps, and Job ID should be viewable.
Information on how to enable debug on the RMI (master) and Agent can be found at the link below:Applications Manager Debug Matrix