Error Message :
[SaraConsumerImportSet] Error when logging message for tracker: ConversionError: The undefined value has no properties
When attempting to synchronize ServiceNow Service Catalog (SNSC) and Automic the above error is displayed but the service synchronization is still performed successfully.
Root Cause: Error when logging message for tracker when SaraAutoSync is executed.
OS Version: N/A
Update to a fix version listed below or a newer version if available.
Fix Status: Released
SNSC 2.1.0 - Available
SNSC 2.0.1 - Available
If the services synchronization is not successful, ensure that the configuration for OAuth and SAPI are correct by verifying the following items.