Space in Apache directory causes "fsutil behavior set disable8dot3 0" error to be displayed during Windows install

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Article ID: 84837

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
Error: short file name support required.
Use the following fsutil command to enable short file names:
"fsutil behavior set disable8dot3 0"

When installing Applications Manager 9.1 in a Windows environment, if a space is detected in the Apache installation directory the above error message will be displayed.


 

Cause

Cause type:
Configuration
Root Cause: Must install in a directory without spaces. Depending on your Windows system configuration issues for pathing, it can cause issues if you install in a directory with spaces.

Environment

OS: Windows

Resolution

Remove all spaces in the directory where Apache is or will be installed on the Windows OS.

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A