When creating or editing an agent group for RA agents, none of the available RA agents are displayed within the AWI.

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Article ID: 84836

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

The Automic Web Interface (AWI) Version 12.0.3 allows for RA Agent Groups, version 12.1 does not appear to (no Agent shown when Agents are active, such as RA FTP). 

Investigation

Issue can be reproduced at-will (in AWI 12.1) by: 
  1. Create an RA Agent Group via the AWI. 
  2. Select CIT for the Platform 
  3. Select FTPAGENT (or other online RA Agent) 
  4. No changes to Mode 
  5. Observe that selecting “Load Agent list” does not populate a list.

Cause

Cause type:
Defect
Root Cause: Functionality will be continued going forward in later releases of the AWI. This behavior is not behaving as designed.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: In Progress

Fix Version(s):
Automic Web Interface 12.2.0 - Available
Automic Web Interface 12.1.1 - Available
Automic Web Interface 12.0.4 - Available

Additional Information

Workaround :
Use the Rich UI (Java) until the fix for this issue has been released.