CPU usage not displayed

Article Id: 84835
Status: Published
Updated On: 15-04-2018 08:01
Legacy Id: 000008781
Products:
CA Automic Applications Manager (AM)
Issue/Introduction:

Error Message :
ErrorMsg: AwE-9999 Internal error (9/18/15 1:40 PM)
Details: Error starting cpuusage process
java.lang.StringIndexOutOfBoundsException: String index out of range: -1

Applications Manager Agents CPU usage is reported as 0, and an error is found in the logs.

ErrorMsg: AwE-9999 Internal error (9/18/15 1:40 PM) 
Details: Error starting cpuusage process 
java.lang.StringIndexOutOfBoundsException: String index out of range: -1 
at java.lang.String.checkBounds(String.java:453) 
at java.lang.String.<init>(String.java:643) 
at com.appworx.agent.A.A(CpuUsage.java:197) 
at com.appworx.agent.A.B(CpuUsage.java:37) 
at com.appworx.agent.A$1.run(CpuUsage.java:109) 
at java.lang.Thread.run(Thread.java:662)

Cause:

Cause type:
Other
Root Cause: The $AW_HOME/status/cpuusage.lock file may be old

Environment:

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution:

Navigate to the $AW_HOME/status/cpuusage.lock file and remove the file.

Fix Status: No Fix

Additional Information:

Workaround :
N/A