CPU usage not displayed

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Article ID: 84835

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
ErrorMsg: AwE-9999 Internal error (9/18/15 1:40 PM)
Details: Error starting cpuusage process
java.lang.StringIndexOutOfBoundsException: String index out of range: -1

Applications Manager Agents CPU usage is reported as 0, and an error is found in the logs.

ErrorMsg: AwE-9999 Internal error (9/18/15 1:40 PM) 
Details: Error starting cpuusage process 
java.lang.StringIndexOutOfBoundsException: String index out of range: -1 
at java.lang.String.checkBounds(String.java:453) 
at java.lang.String.<init>(String.java:643) 
at com.appworx.agent.A.A(CpuUsage.java:197) 
at com.appworx.agent.A.B(CpuUsage.java:37) 
at com.appworx.agent.A$1.run(CpuUsage.java:109) 
at java.lang.Thread.run(Thread.java:662)

Cause

Cause type:
Other
Root Cause: The $AW_HOME/status/cpuusage.lock file may be old

Environment

Release: AAMOS499000-8.0-Automic Applications Manager-OS400 Agent
Component:

Resolution

Navigate to the $AW_HOME/status/cpuusage.lock file and remove the file.

Fix Status: No Fix

Additional Information

Workaround :
N/A