Unable to edit WebService SOAP JOBS Connection and Operation fields.

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Article ID: 84832

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

Situation:
Editing a RA WebService SOAP JOBS object and a SOAP WebService Agent is not running.

Actual:
No warning message is issued making the user aware that a SOAP WebService Agent is not running.

The fields 'Connection' and 'Operation' are greyed out - not editable. 

Starting a SOAP WebService Agent has no affect on the fields - they remain greyed out  - not editable.

Expected:
A warning message should be issued making the user aware that an Agent isn't running. 

When a SOAP WebService Agent is not running the fields 'Connection' and 'Operation' are greyed out - not edittable. 

But, once a SOAP WebService Agent has been started the fields should no longer be greyed out and can then be editted. 
 

Cause

Cause type:
Defect
Root Cause: The connection combo box of a SOAP job is disabled although an online agent has been selected.

Environment

Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:

Resolution

Upgrade to the fixed version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
RA Web Service SOAP 4.4.0

Additional Information

Workaround :
N/A