Unable to edit WebService SOAP JOBS Connection and Operation fields.
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Article ID: 84832
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction
Error Message :
N/A
Situation:
Editing a RA WebService SOAP JOBS object and a SOAP WebService Agent is not running.
Actual:
No warning message is issued making the user aware that a SOAP WebService Agent is not running.
The fields 'Connection' and 'Operation' are greyed out - not editable.
Starting a SOAP WebService Agent has no affect on the fields - they remain greyed out - not editable.
Expected:
A warning message should be issued making the user aware that an Agent isn't running.
When a SOAP WebService Agent is not running the fields 'Connection' and 'Operation' are greyed out - not edittable.
But, once a SOAP WebService Agent has been started the fields should no longer be greyed out and can then be editted.
Cause
Cause type:
Defect
Root Cause: The connection combo box of a SOAP job is disabled although an online agent has been selected.
Environment
Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:
Resolution
Upgrade to the fixed version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
RA Web Service SOAP 4.4.0
Additional Information
Workaround :
N/A
Feedback
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Yes
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