File Transer aborts during short connection issue, files are transfered correctly but job ends abnormally
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Article ID: 84821
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message : N/A
Filetransfer aborts - during a short connection issue. The files are transfered correctly but the job itself ends abnormally
Short example from the agent log: ==== 20160531/080046.586 - U0063073 FT'465817839' Connection to Agent 'XYZ' terminated. 20160531/080046.586 - U2000142 Unrecoverable I/O error found by Module/Function 'ft::TransferRunnable::checkTcpEvent'. Error: '10053 - An established connection was aborted by the software in your host machine.'. 20160531/080046.586 - U0063025 FT '465817839': FileTransfer was aborted because of a timeout error. No response from partner ' XYZ'. 20160531/080046.586 - U0011409 FT '465817839': FileTransfer ended abnormally. 20160531/080142.789 - U0011409 FT '465817839': FileTransfer ended abnormally. ====
Cause
Cause type: Defect Root Cause: N/A
Environment
OS: Windows
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s): Component(s): Agent Windows
Automation Engine 11.2.2 - Available Automation Engine 11.1.4 - Available Automation Engine 10.0.8 HF2 Available