LDAP logins to the client get a time out error.

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Article ID: 84811

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
ErrorMsg: AwE-5008 LDAP authentication error (11/30/15 10:10 AM)
Details: null
javax.naming.CommunicationException: hostname.domain.com:9999 [Root exception is java.net.ConnectException: Connection timed out]

LDAP logins from the client to Applications Manager get a time out error. 

 

Cause

Cause type:
Defect
Root Cause: Unable to debug occasional LDAP time out errors when logging into the AM client.

Environment

Release: AAMORS99000-9.0-Automic Applications Manager-Oracle - RMS
Component:

Resolution

Update to a fix version listed below or a newer version if available where additional debug options will be added.
 

Fix Status: Released

Fix Version(s):
Applications Manager 9.1.2 - Available

Additional Information

Workaround :
N/A