The action Force Complete fails on several Job Runs
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Article ID: 84802
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : An attempt was made to create an object that already exists
When trying to perform the action Force complete on a large number of Event Wait job via UVC, not all the selected jobs can be Force completed.
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Cause
Cause type: Defect Root Cause: This is a defect of Dollar Universe when performing massive Operations on the Job Runs.
Environment
OS: All
Resolution
This issue will be fixed in a future release of Dollar Universe.
Fix Status: In Progress
Fix Version(s): Dollar Universe - TBD
Additional Information
Workaround : There are 2 workarounds can be applied:
1. Monitoring mode -> Operations settings -> Exceptions, delete all the relevant exceptions. Then all the jobs will be updated correctly. Or: 2. Double click on one of the jobs that were not correctly Force Completed, that will fix all the jobs that haven't been updated correctly.