'U00009907 Memory dump' error in CP logs when executing a console event to monitor an OS400 message queue

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Article ID: 84796

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
U01002403 Found no termination character for type 'String Sized' on position '152', module 'EV_OEVNT.msgtxt'.
U00009907 Memory dump 'Invalid Msg from Agent INSIGHT' (Address='0000000005090040', Length='273')

When trying to monitor a message queue via a console event against an OS400 system, the above errors show in the CP logs.

The CP and agent stay active. The console event also stays active.

Each time a message is added to the message queue being monitored, the message is received.

The error does not cause processing issues as the CP, Agent and Event all remain active, but rather only shows in the CP logs and may cause questions. 

Cause

Cause type:
Defect
Root Cause: Defect in the base code of all versions of OS/400 agent

Environment

OS: IBM AS/400
OS Version: All

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): AE Server and Initialdata

Automation Engine 11.1.3 - Available

Additional Information

Workaround :
N/A