AS400 Agent crashes without any errors during Job execution
Article ID: 84794
CA Automic Workload Automation - Automation Engine
Error Message :
AS400 agent crashes without any error message during job execution. No errors are seen in agent logs or in the system job logs.
OS Version: N/A
Root Cause: The AS/400 Agent will abort after receiving messages on the console with message description longer than 1KB. This has been observed with the CPF2456 message.
Update to a fix version listed below or a newer version if available.
Fix Status: In Progress
Automation Engine 12.2.0 - Planned release date: 2018-06-19
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available
Automation Engine 11.2.7 - Available
Restart the agent.