AS400 Agent crashes without any errors during Job execution

Article Id: 84794

Status: Published

Updated On: 15-04-2018 08:01

Legacy Id: 000013955

Products:

CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
N/A

AS400 agent crashes without any error message during job execution. No errors are seen in agent logs or in the system job logs.

Cause:

Cause type:
Defect
Root Cause: The AS/400 Agent will abort after receiving messages on the console with message description longer than 1KB. This has been observed with the CPF2456 message.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: In Progress

Fix Version(s):
Automation Engine 12.2.0 - Planned release date: 2018-06-19
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available
Automation Engine 11.2.7 - Available

Additional Information:

Workaround :
Restart the agent.