AS400 Agent crashes without any errors during Job execution

book

Article ID: 84794

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

Error Message :
N/A

AS400 agent crashes without any error message during job execution. No errors are seen in agent logs or in the system job logs.

Cause

Cause type:
Defect
Root Cause: The AS/400 Agent will abort after receiving messages on the console with message description longer than 1KB. This has been observed with the CPF2456 message.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: In Progress

Fix Version(s):
Automation Engine 12.2.0 - Planned release date: 2018-06-19
Automation Engine 12.1.1 - Available
Automation Engine 12.0.4 - Available
Automation Engine 11.2.7 - Available

Additional Information

Workaround :
Restart the agent.