AWI throws a “Gateway Timeout” after a few minutes of inactivity
Article ID: 84786
CA Automic Workload Automation - Automation Engine
AUTOMIC WORKLOAD AUTOMATION
Error Message :
Gateway TimeoutThe Automic Web Interface (AWI) displays a 'Gateway Timeout' error message after a few minutes of inactivity. Running the AWI without WebSockets (push=false) leads to the 'Gateway Timeouts' after a few minutes with no activity.
Pop-up Error Message:
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Root Cause: This is caused by not refreshing the user session automatically after some time.
OS Version: N/A
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Automic Web Interface 12.1.0 - Available
Automic Web Interface 12.0.1 – Available
Use the deprecated Java UserInterface (UI).