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NSK Agent disconnects after changing srvquery to 1
Article ID: 84780
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
Error Message :
U02000035 The Server '10.80.12.221' sent the status response after '0' minutes and '0' seconds.
U02000035 The Server '10.80.12.221' sent the status response after '0' minutes and '0' seconds.
Changing the parameter srvquery to a value of 1 in the ucsrv.ini file results in the NSK Agent losing connection to the Automation Engine. The above error is written to the Agent log.
Cause
Cause type:
Defect
Root Cause: Changing srvquery=1 changes the behavior so that the Automation Engine (AE) isn't sending keep alive signals. The srvquery parameter of 1 can only be used for Agent's built by Automic in-house at the current time.
Defect
Root Cause: Changing srvquery=1 changes the behavior so that the Automation Engine (AE) isn't sending keep alive signals. The srvquery parameter of 1 can only be used for Agent's built by Automic in-house at the current time.
Environment
OS Version: N/A
Resolution
Update to a fix version listed below or a newer version if available where additional functionality is planned to optimize Agent connectivity.
Fix Status: Released
Fix Version(s):
Automation Engine 12.1.0 - Available
Fix Status: Released
Fix Version(s):
Automation Engine 12.1.0 - Available
Additional Information
Workaround :
1. Edit ucsrv.ini and change srvquery=0
2. Restart each CP/WP
3. Start agent
1. Edit ucsrv.ini and change srvquery=0
2. Restart each CP/WP
3. Start agent
Feedback
Yes
No
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