Admin UC user unable to modify Users not in Client 0

Article Id: 84776

Status: Published

Updated On: 15-04-2018 08:01

Legacy Id: 000009660

Products:

CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction:

Error Message :
N/A

The UC/UC Admin User can only edit Users in Client 0.

If you change to a different client, UC/UC has no permissions to the user objects.

Cause:

Cause type:
Defect
Root Cause: A client zero Admin user is not able to modify users from other clients except client zero.

Environment:

OS Version: N/A

Resolution:

Update to a fix version listed below or a newer build version, if available.

Fix Status: Released

Fix Version(s):
Component: AE Server

Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available

Additional Information:

Workaround :
Create an Admin user for every Client to modify the User objects.