Admin UC user unable to modify Users not in Client 0

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Article ID: 84776

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

The UC/UC Admin User can only edit Users in Client 0.

If you change to a different client, UC/UC has no permissions to the user objects.

Cause

Cause type:
Defect
Root Cause: A client zero Admin user is not able to modify users from other clients except client zero.

Environment

OS Version: N/A

Resolution

Update to a fix version listed below or a newer build version, if available.

Fix Status: Released

Fix Version(s):
Component: AE Server

Automation Engine 12.1.0 - Available
Automation Engine 12.0.1 - Available

Additional Information

Workaround :
Create an Admin user for every Client to modify the User objects.