INT_ACCOUNT blank on successful File Transfer execution

Article Id: 84768
Status: Published
Updated On: 15-04-2018 08:02
Legacy Id: 000009471
Products:
CA Automic Workload Automation - Automation Engine , AUTOMIC WORKLOAD AUTOMATION
Issue/Introduction:

Error Message :
N/A

INT_ACCOUNT displays as blank after successful completion of JOBF.  

The INT_ACCOUNT is deleted during the post-process of File Transfer objects.

Investigation

Under the following conditions the INT_ACCOUNT is displayed as blank in the statistics of a file transfer object:

  1. Create JOBF
  2. Add a value to the  'INT_ACCOUNT' field on the attribute tab
  3. Make sure the JOBF will get ENDED_OK status
  4. Execute JOBF
  5. Open statistics
  6. Column  'INT_ACCOUNT' is blank

Cause:

Cause type:
Defect
Root Cause: The attribute INT_ACCOUNT has been deleted if a file-transfer object executes it's post-process. If no post-process is executed the attribute keeps its value.

Environment:

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution:

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automaton Engine 12.1.0 – Avaliable
Automaton Engine 12.0.2 – Available
Automation Engine 11.2.5 - Available

Additional Information:

Workaround :
Use 'Archive Key1' or 'Archive Key 2' located on the Header tab of the object.