INT_ACCOUNT blank on successful File Transfer execution

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Article ID: 84768

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Error Message :
N/A

INT_ACCOUNT displays as blank after successful completion of JOBF.  

The INT_ACCOUNT is deleted during the post-process of File Transfer objects.

Investigation

Under the following conditions the INT_ACCOUNT is displayed as blank in the statistics of a file transfer object:

  1. Create JOBF
  2. Add a value to the  'INT_ACCOUNT' field on the attribute tab
  3. Make sure the JOBF will get ENDED_OK status
  4. Execute JOBF
  5. Open statistics
  6. Column  'INT_ACCOUNT' is blank

Cause

Cause type:
Defect
Root Cause: The attribute INT_ACCOUNT has been deleted if a file-transfer object executes it's post-process. If no post-process is executed the attribute keeps its value.

Environment

Release: AUTWAB99000-11.0-Automic Workload Automation-Base Edition
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automaton Engine 12.1.0 – Avaliable
Automaton Engine 12.0.2 – Available
Automation Engine 11.2.5 - Available

Additional Information

Workaround :
Use 'Archive Key1' or 'Archive Key 2' located on the Header tab of the object.