Applications Manager fails to start up after the hostname's IP resolution changed to a different IP address.
The hostname being used remains the same. After running awinstall option 1 and starting Applications Manager processes, awapi fails to start with the RmiServer.log showing the following error:
ErrorMsg: AwE-5107 awcomm connection error (12/01/18 12:00 PM) Details: 123.456.789:2136 java.net.ConnectException: Connection timed out (Connection timed out) at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:589) at java.net.Socket.connect(Socket.java:538) at java.net.Socket.<init>(Socket.java:434) at java.net.Socket.<init>(Socket.java:211) at com.appworx.shared.code.server.AwComm.A(AwComm.java:115) at com.appworx.server.data.MasterSocketManager.G(MasterSocketManager.java:125) at com.appworx.server.data.MasterSocketManager.<init>(MasterSocketManager.java:88) at com.appworx.server.data.Master.B(Master.java:672) at com.appworx.server.data.Master.<init>(Master.java:209) at com.appworx.server.data.AxRmiServer.Ł(AxRmiServer.java:3011) at com.appworx.server.data.AxRmiServer.setupMasters(AxRmiServer.java:2864) at com.appworx.server.data.AxRmiServer.main(AxRmiServer.java:916)
Cause type: Other Root Cause: Old IP address data is saved in an unknown location and is still under investigation.
Resolution
N/A
Fix Status: No Fix
Additional Information
Workaround : Run awinstall option 1 and change the hostname to the true IP address and make sure processes start up successfully.
Run awinstall option 1 once more and change the IP address back to the hostname. This is only required if the hostname is required over the IP address.