Retrieval of records on Extraction, Reference, Purge Reference and Purge Extractions is very slow

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Article ID: 84757

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
There is no error message.

Patch level detected:Publisher
Product Version: Dollar.Universe 5.6.0 FX25010

Retrieval of records on Extraction, Reference, Purge Reference and Purge Extractions is very slow.

The issue is present when Publisher server is installed on AIX. The issue is not present when Publisher server is installed on Linux.

Cause

Cause type:
Configuration
Root Cause: AIX operating has its own specific JRE which is not JRE provided by Sun/Oracle. There are specific issues due to the Java on AIX.

Environment

OS: All Unix
OS Version: All Unix (except Linux)

Resolution

Install the Publisher server (V3.x and V4.x) on supported Linux and Windows platforms.

Fix Status: No Fix

Additional Information

Workaround :
N/A