FTP Agent: SFTP connection is left open when using the same connection object in HostA and HostB

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Article ID: 84745

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

When using the same connection object in HostA/From and HostB/To, a connection is left open.

This can happen while transferring a file, but also when only executing the command "
ls".

This will eventually add up and use up memory and the FTP agent will go down due to heap size growing too large.

Cause

The RA FTP Agent did not close both connections after copying a file using the same connection object for both connections.

Environment

Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): RA FTP Solution NoWeb/RA FTP Solution

RA FTP Solution 4.0.4 - Available

Additional Information

Workaround :
Create a duplicate connection object, and use the original and duplicate connection for HostA and HostB, respectively.