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FTP Agent: SFTP connection is left open when using the same connection object in HostA and HostB

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Article ID: 84745

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When using the same connection object in HostA/From and HostB/To, a connection is left open.

This can happen while transferring a file, but also when only executing the command "
ls".

This will eventually add up and use up memory and the FTP agent will go down due to heap size growing too large.

Environment

Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:

Cause

The RA FTP Agent did not close both connections after copying a file using the same connection object for both connections.

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): RA FTP Solution NoWeb/RA FTP Solution

RA FTP Solution 4.0.4 - Available

Additional Information

Workaround :
Create a duplicate connection object, and use the original and duplicate connection for HostA and HostB, respectively.