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FTP Agent: SFTP connection is left open when using the same connection object in HostA and HostB
Article ID: 84745
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
When using the same connection object in HostA/From and HostB/To, a connection is left open.
This can happen while transferring a file, but also when only executing the command "ls".
This will eventually add up and use up memory and the FTP agent will go down due to heap size growing too large.
This can happen while transferring a file, but also when only executing the command "ls".
This will eventually add up and use up memory and the FTP agent will go down due to heap size growing too large.
Cause
The RA FTP Agent did not close both connections after copying a file using the same connection object for both connections.
Environment
Release: AOMVMW99000-4.0-Automic-Operations Manager-VMware vCenter Agent
Component:
Component:
Resolution
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component(s): RA FTP Solution NoWeb/RA FTP Solution
RA FTP Solution 4.0.4 - Available
Fix Status: Released
Fix Version(s):
Component(s): RA FTP Solution NoWeb/RA FTP Solution
RA FTP Solution 4.0.4 - Available
Additional Information
Workaround :
Create a duplicate connection object, and use the original and duplicate connection for HostA and HostB, respectively.
Create a duplicate connection object, and use the original and duplicate connection for HostA and HostB, respectively.
Feedback
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