AwE-5123 Email error domain contains control or whitespace in string when multiple email addresses used in distribution lists.

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Article ID: 84744

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Updated On:

Products

CA Automic Applications Manager (AM)

Issue/Introduction

Error Message :
ErrorMsg: AwE-5123 Email error (5/4/16 11:14 AM)
Details: {mail.smtp.port=25, mail.smtp.host=mailtest.test.com}
javax.mail.internet.AddressException: Domain contains control or whitespace in string

In Application Manager version 9.1.1 when multiple email addresses are used in distribution lists with the Attach set as the delivery option, the above error results.

Cause

Root Cause: Using the AW_EMAIL Output Device with a distribution list fails with AwE-5123 Email error. This occurs when Attach is set as the delivery option.

Environment

Release: AAMORS99000-9.0-Automic Applications Manager-Oracle - RMS
Component:

Resolution

Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Application Manager 9.1.2 - Available

Additional Information

Workaround :
Do not use "attach" option on aw_email definition.  Instead use zip, PDF, in Body.