Missing alert content when using SP Monitor Variable %message%

Products

• CA Automic Sysload

Issue/Introduction

Error Message :
N/A

When using the variable "%message%" in a reaction, the content of the alert is not displayed.

This can be caused by a special character included in the message ('|' for example) which can interfere with the command line. 

Environment

OS: All Windows
OS Version: N/A

Cause

Cause type:
By design
Root Cause: N/A

Resolution

N/A

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
The are a couple possible workarounds:

• Use the variable $message$ in SP Monitor instead %message%.
• Use $eu.message which should not include a special character.