Sysload Agent for VMware: installation / collection of metrics impossible after updating the vCenter to 5.5u3+

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Article ID: 84719

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
No errors

Patch level detected:SP Analyst Agent for VMware Cluster 5.60
Product Version: Sysload 5.6.0

The agents for Vmware Cluster / Host stop collecting data after upgrading the vCenter to version 5.5u3+

Cause

Cause type:
Defect
Root Cause: The issue is also present on the agent for VMware host.

Environment

OS: Windows

Resolution

The problem has been fixed on both agents for vmware cluster and host 6.00

Fix Status: Released

Fix Version(s):
Component: Agents

Version: Sysload 6.0.0

Additional Information

Workaround :
N/A